Our products are shipped separately according to your order. If, for example, it contains materials from two different warehouses, there will therefore be two deliveries. The rest of the order will most certainly arrive soon.
We apologize for the delay. Sometimes, international shipping may take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package or would like to learn more about it, please contact us by email at email@example.com
We do our best to solve any problems our customers may have with their online items. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the appeal is made within 30 days of the date of the order and the product(s) concerned are not on sale. For more information, please read more about our refund policy at https://comiplex.com/pages/refund-policy.